30.5595° S - 22.9375° E
Studio Based in SA
Menu
30.5595° S - 22.9375° E
Studio Based in SA
Menu
Menu
30.5595° S - 22.9375° E
30.5595° S - 22.9375° E
Studio Based in SA
terms &
conditions
terms &
conditions
Created By Halo provides digital marketing services including but not limited to website design, branding, paid advertising, social media content, SEO, and retainer-based marketing support. All services are subject to availability, project scope approval, and final confirmation via a signed quotation or service-level agreement (SLA). Quotations are indicative and valid for 7 calendar days unless otherwise stated. Prices may vary due to market conditions, platform fee changes (e.g., Google, Meta), or currency fluctuations.
Created By Halo provides digital marketing services including but not limited to website design, branding, paid advertising, social media content, SEO, and retainer-based marketing support. All services are subject to availability, project scope approval, and final confirmation via a signed quotation or service-level agreement (SLA). Quotations are indicative and valid for 7 calendar days unless otherwise stated. Prices may vary due to market conditions, platform fee changes (e.g., Google, Meta), or currency fluctuations.
2.1 Booking Confirmation
No project is confirmed without a signed proposal, quote, or SLA AND payment of the required deposit.
2.2 Deposits & Payment
A 50% non-refundable deposit is required to commence any work unless otherwise agreed in writing.
Remaining balances are due prior to final handover or launch.
Monthly retainers must be paid in advance by the 1st of every month.
Late or non-payment will result in:
Suspension of work
Late payment incurs a penalty that all material will be witheld by Created By Halo.
Legal collection action, if necessary
2.3 Payment Methods
All payments must be made via EFT to our designated business account. Proof of payment must be sent to accounts@createdbyhalo.co.za.
2.1 Booking Confirmation
No project is confirmed without a signed proposal, quote, or SLA AND payment of the required deposit.
2.2 Deposits & Payment
A 50% non-refundable deposit is required to commence any work unless otherwise agreed in writing.
Remaining balances are due prior to final handover or launch.
Monthly retainers must be paid in advance by the 1st of every month.
Late or non-payment will result in:
Suspension of work
Late payment incurs a penalty that all material will be witheld by Created By Halo.
Legal collection action, if necessary
2.3 Payment Methods
All payments must be made via EFT to our designated business account. Proof of payment must be sent to accounts@createdbyhalo.co.za.
3.1 Client Cancellations
If a client cancels the project after commencement:
The initial deposit is non-refundable
Work completed beyond the deposit value will be invoiced proportionally
All intellectual property created remains the property of Created By Halo until full payment is received
3.2 Agency Cancellations
Created By Halo reserves the right to cancel or terminate a contract in cases of:
Non-cooperation
Repeated delays from the client
Abusive conduct
In such cases, the client is still liable for completed work up to the date of termination.
4.1 Ownership
Created By Halo retains ownership of all designs, code, content, strategy, and intellectual property until full payment is received.
After full payment:
The client gains full usage rights for the final deliverables
We may retain the right to showcase work in our portfolio unless the client expressly opts out in writing
4.2 Third-Party Materials
Any stock images, fonts, plugins, or software used may carry third-party licensing restrictions. These will be communicated and billed separately if applicable.
Scope of work is defined in the approved proposal or SLA.
Up to 2 revision rounds are included per project phase unless otherwise stated.
Additional revisions or scope changes will be charged at an hourly or package rate.
Delays in client feedback or content provision may impact delivery timelines.
Scope of work is defined in the approved proposal or SLA.
Up to 2 revision rounds are included per project phase unless otherwise stated.
Additional revisions or scope changes will be charged at an hourly or package rate.
Delays in client feedback or content provision may impact delivery timelines.
While we implement best-practice strategies, we do not guarantee:
Specific ad performance
Follower growth
SEO rankings
Platform uptime or third-party algorithm behavior
Platform suspensions or policy violations (e.g., Facebook Ads rejection) are beyond our control.
Clients are encouraged to review and approve platform T&Cs, including those of Google, Facebook, Instagram, TikTok, etc.
While we implement best-practice strategies, we do not guarantee:
Specific ad performance
Follower growth
SEO rankings
Platform uptime or third-party algorithm behavior
Platform suspensions or policy violations (e.g., Facebook Ads rejection) are beyond our control.
Clients are encouraged to review and approve platform T&Cs, including those of Google, Facebook, Instagram, TikTok, etc.
We respect your confidentiality and data privacy in accordance with POPIA (Protection of Personal Information Act).
Any sensitive business or login information shared with us will be securely stored and never disclosed without consent.
Both parties agree not to disclose confidential project or business information during or after the contract period.
We respect your confidentiality and data privacy in accordance with POPIA (Protection of Personal Information Act).
Any sensitive business or login information shared with us will be securely stored and never disclosed without consent.
Both parties agree not to disclose confidential project or business information during or after the contract period.
We respect your confidentiality and data privacy in accordance with POPIA (Protection of Personal Information Act).
Any sensitive business or login information shared with us will be securely stored and never disclosed without consent.
Both parties agree not to disclose confidential project or business information during or after the contract period.
Created By Halo shall not be held liable for:
Losses due to external system failures (e.g., hosting downtime, social platform issues)
Misuse of content by third parties
Errors arising from misinformation or incomplete briefs provided by the client
Clients indemnify Created By Halo from claims resulting from the use or misuse of delivered services and materials.
Created By Halo shall not be held liable for:
Losses due to external system failures (e.g., hosting downtime, social platform issues)
Misuse of content by third parties
Errors arising from misinformation or incomplete briefs provided by the client
Clients indemnify Created By Halo from claims resulting from the use or misuse of delivered services and materials.
Created By Halo shall not be held liable for:
Losses due to external system failures (e.g., hosting downtime, social platform issues)
Misuse of content by third parties
Errors arising from misinformation or incomplete briefs provided by the client
Clients indemnify Created By Halo from claims resulting from the use or misuse of delivered services and materials.
All content, images, code, copy, and branding on the Created By Halo website is protected by copyright and intellectual property laws.
No part of our website may be copied, reproduced, or reused without written consent.
Misuse or unauthorized access of our website, servers, or systems will result in legal action under South African cybercrime laws.
All content, images, code, copy, and branding on the Created By Halo website is protected by copyright and intellectual property laws.
No part of our website may be copied, reproduced, or reused without written consent.
Misuse or unauthorized access of our website, servers, or systems will result in legal action under South African cybercrime laws.
All content, images, code, copy, and branding on the Created By Halo website is protected by copyright and intellectual property laws.
No part of our website may be copied, reproduced, or reused without written consent.
Misuse or unauthorized access of our website, servers, or systems will result in legal action under South African cybercrime laws.
All communication must be via our official channels: WhatsApp, Email, or Client Portal.
WhatsApp communication does not constitute project confirmation unless followed up in writing (quote/contract).
We reserve the right to retain communication records for project and legal reference purposes.
All communication must be via our official channels: WhatsApp, Email, or Client Portal.
WhatsApp communication does not constitute project confirmation unless followed up in writing (quote/contract).
We reserve the right to retain communication records for project and legal reference purposes.
All communication must be via our official channels: WhatsApp, Email, or Client Portal.
WhatsApp communication does not constitute project confirmation unless followed up in writing (quote/contract).
We reserve the right to retain communication records for project and legal reference purposes.
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising shall be settled in the courts of South Africa.
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising shall be settled in the courts of South Africa.
Created By Halo reserves the right to update or modify these terms at any time. Clients will be notified of major changes via email or on our website.
Created By Halo reserves the right to update or modify these terms at any time. Clients will be notified of major changes via email or on our website.
1. General Information
1. General Information
2. Project Onboarding & Payment Terms
2. Project Onboarding & Payment Terms
3. Cancellations & Refunds
3. Cancellations & Refunds
3. Cancellations & Refunds
4. Intellectual Property & Usage Rights
4. Intellectual Property & Usage Rights
4. Intellectual Property & Usage Rights
5. Service Scope & Revisions
5. Service Scope & Revisions
5. Service Scope & Revisions
TERMS &
CONDITIONS
6. Platform Responsibility & Results Disclaimer
6. Platform Responsibility & Results Disclaimer
7. Confidentiality & Data Protection
7. Confidentiality & Data Protection
8. Legal Liability & Indemnity
8. Legal Liability
& Indemnity
8. Legal Liability & Indemnity
9. Use of Website & Content
9. Use of Website & Content
9. Use of Website & Content
10. Communication & Record-Keeping
10. Communication
& Record-Keeping
10. Communication & Record-Keeping
11. Jurisdiction
11. Jurisdiction
11. Jurisdiction
12. Updates to These Terms
12. Updates to
These Terms
12. Updates to These Terms
For queries or clarification, contact us at:
For queries or clarification, contact us at:
For queries or clarification, contact us at:
These Terms & Conditions govern all services provided by Created By Halo, a South African-based digital marketing and creative agency. By engaging our services, you agree to be bound by the following terms. These terms are binding in accordance with South African law, particularly the Consumer Protection Act (CPA), Electronic Communications and Transactions Act (ECTA), and other applicable regulations.
7. Confidentiality & Data Protection
Scope of work is defined in the approved proposal or SLA.
Up to 2 revision rounds are included per project phase unless otherwise stated.
Additional revisions or scope changes will be charged at an hourly or package rate.
Delays in client feedback or content provision may impact delivery timelines.
6. Platform Responsibility & Results Disclaimer
While we implement best-practice strategies, we do not guarantee:
Specific ad performance
Follower growth
SEO rankings
Platform uptime or third-party algorithm behavior